Policies

  • Last updated: 12/17/2025

    At this time, Parfum by Bridget ships exclusively within the continental United States (lower 48 states). We do not currently ship to Alaska, Hawaii, U.S. territories, or international destinations.

    Order Processing

    • Orders are typically processed within [1–3] business days after payment is received.

    • Orders are not processed or shipped on weekends or holidays.

    • You will receive a confirmation email once your order has shipped.

    Shipping Rates & Delivery Times

    • Shipping rates are calculated at checkout.

    • Delivery times vary based on location and carrier, but most orders arrive within 3-5 business days after shipment.

    • Delivery times are estimates and are not guaranteed.

    Shipping Carriers

    We use trusted shipping carriers to ensure safe delivery of your order. Carrier selection may vary based on order size and destination.

    Incorrect Addresses

    Please ensure your shipping address is entered correctly at checkout. Parfum by Bridget is not responsible for orders delayed, returned, or lost due to incorrect or incomplete addresses provided by the customer.

    Damaged or Lost Packages

    If your order arrives damaged or is lost in transit, please contact us at hello@parfumbybridget.com within 7 days of delivery so we can assist you.

    Returns Due to Shipping Restrictions

    Orders placed with shipping addresses outside the continental United States may be canceled and refunded at our discretion.

    Questions

    If you have any questions regarding shipping, please contact:

    Parfum by Bridget
    Email: hello@parfumbybridget.com

  • Last updated: 12/17/2025

    Due to the nature of fragrance products, Parfum by Bridget does not accept returns or exchanges. All sales are final.

    Damaged or Incorrect Orders

    If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at hello@parfumbybridget.com.
    Include your order number and clear photos of the issue so we can assist you promptly.

    Approved issues may be eligible for a replacement or refund at our discretion.

    Fragrance Preferences

    Because fragrance is highly personal and subjective, we strongly recommend ordering samples before purchasing a full-size bottle. This helps ensure the scent is right for you before committing to a full purchase.

    Non-Returnable Items

    • Opened or used fragrance products

    • Orders placed in error

    • Items damaged due to misuse or improper storage

    Cancellations

    Orders may be canceled only if they have not yet been processed or shipped. Once an order has shipped, it cannot be canceled.

    Questions

    If you have questions about this policy or your order, please contact:

    Parfum by Bridget
    Email: hello@parfumbybridget.com

  • Last updated: 12/17/2025

    Parfum by Bridget (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how information is collected, used, and safeguarded when you visit or make a purchase from parfumbybridget.com.

    Information We Collect

    We may collect the following information when you visit our website or place an order:

    • Name

    • Email address

    • Shipping and billing address

    • Phone number

    • Order and payment details (payments are processed securely by third-party providers; we do not store credit card information)

    • Technical data such as IP address, browser type, and device information

    How We Use Your Information

    Your information may be used to:

    • Process and fulfill orders

    • Communicate with you about purchases, inquiries, or customer support

    • Send marketing or promotional emails (only if you opt in)

    • Improve our website and customer experience

    • Comply with legal and regulatory obligations

    Sharing Your Information

    We do not sell your personal information.

    We may share information with trusted third parties only as necessary to operate our business, including:

    • Payment processors

    • Shipping and fulfillment providers

    • Email or marketing service providers

    • Legal or regulatory authorities when required by law

    Cookies and Analytics

    Our website may use cookies and similar technologies to improve functionality and analyze site usage. You may disable cookies through your browser settings, though some features of the site may not function properly.

    Data Security

    We take reasonable steps to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

    Your Rights

    You may:

    • Request access to the personal information we hold about you

    • Request corrections or deletion of your personal information

    • Opt out of marketing communications at any time by using the unsubscribe link or contacting us directly

    Contact Us

    If you have questions about this Privacy Policy or how your information is handled, please contact:

    Parfum by Bridget
    Email: hello@parfumbybridget.com